Refund policy
Refund & Exchange Policy
At Vitaluxe Beauty, we take pride in offering high-quality beauty and cosmetic products. Due to the hygienic nature of these items, we maintain the following policy.
Returns & Exchanges
Items are eligible for return or exchange only if they are unused, unopened, and in all original packaging.
Any product that has been opened, used, altered, or is missing original packaging cannot be returned or exchanged.
We do not accept returns or exchanges for change of mind, scent preference, or results that vary based on individual expectations.
Final Sale
All beauty and cosmetic products are considered final sale unless otherwise stated.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
Your order number
Clear photos of the item and packaging
We will review your request and determine an appropriate resolution.
Contact Us
For any questions regarding returns, exchanges, or this policy, please reach out to us at: vitaluxebeauty1@gmail.com
Policy Agreement
By completing a purchase on our website, you acknowledge and agree to this Refund & Exchange Policy.
Vitaluxe Beauty reserves the right to refuse any return or exchange that does not meet the conditions above.